Information about how we protect your data rights under the General Data Protection Regulation.
Last Updated: January 2024
storm-trail is committed to protecting your personal data and respecting your privacy rights. Although we are an Australian company, we recognise the importance of the General Data Protection Regulation (GDPR) and extend its protections to all our customers, including those visiting from the European Economic Area (EEA).
storm-trail acts as the data controller for personal information collected through this website. This means we determine the purposes and means of processing your personal data.
Contact details:
Email: [email protected]
Address: 42 Harbour Street, Sydney NSW 2000, Australia
We process your personal data only when we have a lawful basis to do so. The legal bases we rely on include:
Processing that is necessary for the performance of a contract with you, such as processing rental bookings and managing your reservations.
Processing that is necessary for our legitimate business interests, such as improving our services, preventing fraud, and ensuring network security, provided these interests are not overridden by your rights.
Processing that is necessary to comply with legal requirements, such as maintaining records for tax purposes or responding to lawful requests from authorities.
Where you have given clear consent for us to process your personal data for specific purposes, such as receiving marketing communications.
Under GDPR, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.
You have the right to request that we correct any personal data that is inaccurate or complete any data that is incomplete.
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected, or when you withdraw consent.
You have the right to request that we limit how we use your personal data in certain circumstances, such as while we verify the accuracy of data you have contested.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to have this data transmitted to another controller where technically feasible.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making that would fall under this category.
As an Australian company, we may transfer your personal data outside the EEA. When we do so, we ensure appropriate safeguards are in place to protect your data, including:
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Specific retention periods depend on:
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
To exercise any of your data protection rights, please contact us using the details below. We may need to verify your identity before processing your request. We will respond to your request within one month, though this period may be extended by up to two months for complex requests.
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with a supervisory authority. For EEA residents, this would be the data protection authority in your country of residence.
For any questions about this GDPR notice or to exercise your data protection rights, please contact us:
Email: [email protected]
Address: 42 Harbour Street, Sydney NSW 2000, Australia