Have questions about your rental or need assistance planning your trip? We are here to help.
Whether you have questions about vehicle availability, need help choosing the right car for your trip, or want to discuss a booking, our team is ready to assist. We aim to respond to all enquiries within a few hours during business days.
42 Harbour Street
Sydney NSW 2000
Australia
Monday - Friday: 7:00 AM - 8:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: 9:00 AM - 4:00 PM
Our Locations
Collect your vehicle from any of our eight convenient locations across Australia.
42 Harbour Street
Sydney NSW 2000
Mon-Sat: 7am-8pm
Sun: 9am-4pm
Terminal 1, Arrivals Level
Mascot NSW 2020
Daily: 6am-11pm
156 Edward Street
Brisbane QLD 4000
Mon-Sat: 7am-7pm
Sun: 8am-5pm
89 Collins Street
Melbourne VIC 3000
Mon-Sat: 7am-8pm
Sun: 9am-4pm
Terminal 2, Ground Floor
Tullamarine VIC 3043
Daily: 6am-11pm
72 Sheridan Street
Cairns QLD 4870
Mon-Sat: 7am-6pm
Sun: 8am-4pm
28 Cavill Avenue
Surfers Paradise QLD 4217
Mon-Sat: 7am-7pm
Sun: 8am-5pm
45 Mitchell Street
Darwin NT 0800
Mon-Sat: 7am-6pm
Sun: 9am-3pm
Frequently Asked
You will need a valid driving licence (held for at least 12 months), a credit card in your name, and proof of identity such as a passport. International visitors must have an International Driving Permit if their licence is not in English.
Yes, one-way rentals are available between all of our eight locations. A relocation fee may apply depending on the route and vehicle type. Contact us for a quote on your specific journey.
All rentals include comprehensive insurance, 24/7 roadside assistance, and unlimited kilometres within Australia. The listed price is the total daily cost with no hidden fees.
The minimum rental period is 24 hours. For peak seasons and popular vehicles, a three-day minimum may apply. Check availability for your specific dates when booking.
Yes, additional drivers can be added for $15 AUD per day. They must meet the same licence and age requirements as the primary renter and be present at pickup to provide their documents.